Help Center

Find answers to common questions.

How do I get my tickets after purchase?

After completing your purchase, your tickets appear instantly in the "My Tickets" section of your account. Each ticket has a unique QR code you can present at the door.

Can I get a refund?

Refund policies vary by event. Check the refund policy on the event page before purchasing. Most events allow refunds up to 7 days before the event date.

Do I need to print my tickets?

No! You can show the QR code directly from your phone. Just open the "My Tickets" page and tap "View QR" on your ticket.

How do I become an organizer?

Click "Sell Tickets" in the navigation, then create an organizer account. You'll be able to create events and start selling tickets immediately.

What payment methods do you accept?

We accept all major credit cards. This is a demo platform, so no real charges are made.